Post inbound SMS messages to your team chat channel
Post inbound SMS messages to your team chat channel
Your incoming booking SMS messages sit in a phone inbox and get missed, delaying dispatch and customer confirmations. It posts qualifying texts to your team chat so dispatchers can respond same day.
Overview
A shared phone inbox is easy to miss, which delays dispatch and frustrates customers. This routes qualifying inbound SMS directly into your team chat so dispatchers see requests and respond within minutes, improving same‑day handling.