Post enriched site details into thread for help requests
Post enriched site details into thread for help requests
Your channel 'おしえて!' posts lack linked publisher context and require manual record searches. It posts site details and quick links into the thread so coordinators can act fast.
Overview
When your team asks for site information in a busy channel, someone has to stop and search the database, which delays triage. This flow injects matched publisher records and reference links directly into the thread, so coordinators can act within minutes and reduce follow-up cycles.