Post company details to channel from help requests
Post company details to channel from help requests
You see ask posts in partner chat with no company details. This surfaces company and meeting records inline so partner support can reply in-thread quickly.
Workflow preview:
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Overview
When partners post quick 'help me' requests in chat, your reps shouldn't have to pause and hunt for publisher records. This flow surfaces the company's profile and recent meeting notes directly in-thread so support can reply with context within minutes.