Post cancellation reasons to product channels and log

You get cancellation responses from in-app flows without purchase context, leaving product teams unable to prioritize churn drivers. Send reasons to channels and a feedback log for same-day triage.

Overview

When cancellations arrive without purchase or user context, product teams can't prioritize fixes or retention efforts. This flow surfaces reasons plus order context into your product channels and a centralized feedback log so teams can triage and act same day.