Pause outbound sequences when leads reply via webhook

Your inbound lead messages can cause duplicate outreach and leave reps unsure who already replied. It pauses outbound sequences and records the message so reps see accurate status within minutes.

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Overview

Stop accidental follow-ups and keep your reps focused on warm replies. This flow captures inbound messages, logs them to the lead record, and pauses outbound sequences so reps see correct status within minutes.