Owners: Capture canceled subscriptions as sales leads now

Owners miss recovery when cancellations go unrecorded and churned accounts remain unassigned. Create or update opportunities and notify reps so outreach starts and pipeline records are accurate.

Overview

Canceled subscriptions often slip out of view and damage pipeline accuracy. This workflow ensures every cancellation creates an assigned opportunity so reps begin retention outreach and pipeline integrity is preserved.

Notable Features

Create opportunity on cancellation
Assign sales rep and tags
Notify reps and log cancellation