Operations staff: extract contact and address from alerts

Ops staff get truck alerts missing parsed contact info, forcing manual lookups and delayed dispatch. It adds parsed customer name and address to the alert so dispatchers can route immediately.

Overview

Missing parsed contact info forces dispatchers into manual lookups, risking delayed routing and missed service windows. This workflow writes customer name and a formatted address directly to the Truck Alert so dispatchers have complete details at hand — teams report fewer manual lookups and faster handoffs.

Notable Features

Extract customer name and address
Populate alert record fields
Notify dispatchers with updated location