Operations coordinators: send same-day session reminders

Operations coordinators miss arrivals when same-day registrants come unprepared, causing urgent support requests. Automated reminders ensure registrants arrive ready and support avoids urgent calls.

Overview

Missed or unprepared registrants create urgent support overhead and disrupt session schedules. Delivering same-day reminders with directions and pre-session requirements keeps registrants prepared, so operations coordinators avoid last-minute calls and sessions start smoothly. This reduces rush support and helps maintain consistent session throughput.

Notable Features

Trigger on same-day registrations
Send personalized directions and instructions
Log reminder outcomes in operations system