Notify team channel when a direct message is located
Notify team channel when a direct message is located
Mentions that trigger DM lookups scatter message context and slow triage. Gain channel visibility of the located DM so handlers can respond faster within minutes.
Overview
Mentions that reference private DMs often leave handlers without context, slowing response and triage. This flow automatically locates the referenced direct message and posts its context to your team channel so ops and coordinators can respond within minutes.