Notify team and log keyword mentions in database
Notify team and log keyword mentions in database
Your community keyword mentions sit untracked in chat, leaving member context scattered and slowing outreach. It notifies coordinators and logs member details for rapid triage and same-day outreach.
Overview
Untracked keyword mentions in team chat waste time and let engagement slip. This flow captures each mention, enriches it into a record, alerts program coordinators, and logs the data so your team can triage and follow up within minutes.