Notify team and log inbound SMS to intake sheet
Notify team and log inbound SMS to intake sheet
Your inbound SMS sit outside intake, causing delayed coach responses and missed follow-ups. You get instant team visibility and a logged intake so coaches respond within minutes.
Overview
Inbound client SMS can sit unread and break your intake flow, delaying coach responses and onboarding. This workflow routes those messages to your team and logs them so coaches can reply within minutes and preserve auditable intake records.