Notify support when new lead is unassigned in CRM
Notify support when new lead is unassigned in CRM
New leads in your CRM without an owner leave enquiries untriaged and cause delayed callbacks. You get an internal support alert so an owner can be assigned same day.
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Overview
Unassigned leads quietly block follow-ups and waste agent time. This workflow pushes immediate internal alerts to support staff so ownership is set and prospects are contacted the same day.