Notify support for flagged new storefront orders requiring review
Notify support for flagged new storefront orders requiring review
Your new paid orders that meet risk criteria may require manual review to avoid fraudulent fulfillment or unnecessary refunds. Support triages flagged orders and decides cancels same day.
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Overview
Stop risky paid orders from moving into fulfillment by routing them to your support queue instantly. Agents can triage and cancel suspicious purchases within minutes, avoiding unnecessary shipments and same-day refund churn.