Notify support and triage channels about re-visit requests
Notify support and triage channels about re-visit requests
Your re-visit requests arrive unstructured, so support lacks patient context and triage is delayed. This posts formatted request details to support channels so agents can respond the same day.
Workflow preview:
Zap details:
Overview
Incoming re-visit requests often arrive as messy payloads that leave agents hunting for context. This workflow cleans and posts those requests into support and triage channels so your agents see the right details and can respond the same day.