Notify support about learners inactive 21 days for outreach
Notify support about learners inactive 21 days for outreach
You miss learners who haven't logged in for 21 days, leaving onboarding and progress untracked. Get a support alert that prompts outreach so enrollments can be recovered within days.
Workflow preview:
Zap details:
Overview
When learners go silent for 21 days, onboarding stalls and completion drops. This workflow alerts support about inactive learners so agents can reach out and recover enrollments within days, improving engagement and reducing manual checks.