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Notify stale client files to responsible case manager

Your client files without recent communication fall out of active management and can delay case progress. You receive targeted reminders to re-engage clients and update records same day.

Notify stale client files to responsible case manager

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Overview

When client matters go unaddressed, case momentum and client trust slip while deadlines approach. This workflow turns stale-client signals into assigned team reminders so attorneys and case managers re-engage and update records same day.

Notify stale client files to responsible case manager