Notify staff of inbound custody 2FA SMS to ops channel

Custody two‑factor SMS land on personal phones and often go unread, delaying client authentications. Route those messages to an operations channel so advisors can act immediately.

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Overview

When custody two-factor codes sit on personal phones, advisors miss authentication windows and client work stalls. Route those SMS into your operations channel so the owner and advisors can authenticate accounts and resume client work the same day.