Notify sales reps and ops when customers buy packs

Sales reps miss pack purchase alerts, causing onboarding delays and stalled handoffs. Purchase notifications post to sales and ops channels so account owners can start onboarding and follow-up promptly.

Overview

Missed pack purchases cause onboarding delays and stalled handoffs that risk customer satisfaction and renewal. This workflow routes payment events to sales and ops and spins up onboarding tasks for account owners, eliminating missed handoffs and helping response times drop dramatically.

Notable Features

Post purchase details to channels
Notify account owner and ops
Create onboarding task for owners