Notify retention link requests to processing team channel
Notify retention link requests to processing team channel
Your retention link rows can sit untriaged, leaving agents without needed context. The processing team gets a concise Slack notice with key details so requests are handled same day.
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Overview
Manual monitoring of retention link requests wastes support hours and delays customer responses. This flow pushes full request context to your processing channel so the team can triage and resolve cases the same day.