Notify reservations team of new enquiries for faster follow-up
Notify reservations team of new enquiries for faster follow-up
Reservations staff miss enquiry forms, causing bookings to slip when customer interest wanes. Alerts route each enquiry to reservations so staff acknowledge and assign follow-up before interest declines.
Overview
Reservations teams risk losing bookings when enquiry forms go unread; this workflow delivers every submission directly to the reservations inbox and notifies agents immediately. By routing and logging enquiries centrally, staff can acknowledge and assign follow-up quickly, eliminating missed replies and protecting booking opportunities.
Notable Features
- Send priority alerts to reservations
- Log form entries in a sheet
- Route and assign follow-up tasks