Notify requesters when access is marked resolved in DM
Notify requesters when access is marked resolved in DM
Your access request posts in the team channel miss a clear completion notice, leaving requesters unsure and reopening support threads. You send a private confirmation to close the request the same day.
Overview
When access requests are marked done in a busy channel, requesters still ask for status and support time is wasted. This flow automatically sends the requester a private resolution message, delivering clear closure and reducing follow-ups within minutes of confirmation.