Notify reporters of expired inquiry deadlines in channel
Notify reporters of expired inquiry deadlines in channel
You have inquiry records with expired deadlines in your tracker, leaving reporters unsure whether to close cases. The flow alerts assignees so cases are updated or reassigned the same day.
Workflow preview:
Zap details:
Overview
Expired inquiry deadlines cause inconsistent follow-up and unclear ownership. This flow finds overdue inquiries each morning and pings the assigned reporter in-channel, prompting a status or deadline update so issues are resolved or reassigned the same day.