Notify QA ticket channel for new support tickets

Your QA tickets arrive unowned in helpdesk, leaving engineers without context and delaying triage. You get channel alerts that prompt ownership and threaded replies so tickets are acted on same day.

Overview

Unowned QA tickets slow triage and cost time from on-call engineers. This flow pushes every QA-designated ticket into the team channel with a link and an ownership cue, so issues get acknowledged and threaded updates occur, enabling same-day handling.