Notify premium support case owner pool in team channel

Your premium support cases go untriaged when owner updates lack context, delaying SLA responses. It sends case links, billing context and owner pool labels so support ops can triage within minutes.

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Overview

Premium customer issues need immediate context; owner changes without that context cause delayed triage and SLA risk. This flow posts contextual case links and billing references into your support channel so ops and on-call agents can act within minutes.