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Notify pause, create unpause task and update tracker

Notify pause, create unpause task and update tracker

Pause requests logged as completed tasks leave tickets and trackers out of sync. It notifies the student ticket and creates an unpause task so actions align same day.

Notify pause, create unpause task and update tracker

Overview

Manual pause handling creates slow handoffs and inconsistent records; this flow fixes both by pushing the right updates where people already work. It immediately notifies the student ticket, creates an unpause task, and updates your tracker so coordinators can act and records align the same day.

Notify pause, create unpause task and update tracker