Notify ops coordinators when assessment emails aren't found
Notify ops coordinators when assessment emails aren't found
Operations coordinators miss submissions when respondent emails don't match tracker records, leaving participant progress unrecorded. Alerts surface unmatched submissions so coordinators can reconcile accounts promptly and keep records accurate.
Overview
Missed or mistyped emails let assessment submissions slip, causing participant records to become stale and program progress to be lost. This flow turns unmatched submissions into clear alerts and reconciliation tasks so operations coordinators can fix contact details and preserve participant progress. Teams report faster reconciliations and zero missed follow-ups.
Notable Features
- Flag unmatched form submission emails
- Send contextual alerts to operations staff
- Create quick reconciliation task with details