Notify ops coordinators and on-call managers of call-outs

Operations coordinators and on-call managers miss after-hours field call-outs logged by audit forms, causing unclear handovers. Alerts deliver site, fault and time details so responders act promptly.

Overview

Missed after-hours call-outs create delayed responses and messy handovers for operations. This workflow delivers consistent incident summaries (site, fault, timestamps) to on-call managers and ops coordinators so responses are coordinated, escalations are clear, and incidents no longer fall through the gaps.

Notable Features

Send standardized incident emails
Include site, fault and timestamps
Route alerts to on-call managers