Notify on-duty engineers when high-severity flood posts occur
Notify on-duty engineers when high-severity flood posts occur
On-call engineers miss high-severity flood posts in monitoring feeds, risking infrastructure damage. Notify on-duty engineers by team channel and SMS so incidents are triaged before escalation.
Overview
Missed flood alerts put infrastructure and operations at risk and lead to costly escalations. This workflow routes high-severity monitoring posts to on-duty engineers via team channel and SMS, ensuring incidents are triaged before escalation. Teams report faster response times and clearer incident logs.
Notable Features
- Filter posts by severity and recency
- Post alerts to team communication channels
- Send SMS to on-duty engineers