Notify on-call team from updated agent sheet rows

You track messaging response rows in your agent spreadsheet; missed updates delay customer triage and let SLAs slide. The workflow alerts the right on-call channel so issues are picked up within minutes.

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Overview

Missed messaging responses in the agent sheet create blind spots for on-call engineers and can push incidents past SLA windows. This flow converts updated rows into immediate channel alerts and threads so issues are picked up within minutes and triage begins faster.