Notify IT and ops when unprocessed documents arrive

IT teams miss files in the Unprocessed folder, causing triage backlogs. Channel alerts send file links to on-call ops so triage starts quickly and documents don't remain untriaged.

Notify IT and ops when unprocessed documents arrive

Overview

Untriaged files create backlog and risk stalled processing for IT operations. This workflow pushes Unprocessed folder uploads into your ops channel and incident queue, ensuring on-call staff start triage quickly and downstream workflows keep moving. Customers report faster handoffs and zero missed triage alerts.

Notable Features

  • Notify IT and operations channel
  • Attach file link and preview
  • Filter events from Unprocessed folder

Notify IT and ops when unprocessed documents arrive