Notify finance staff of paid appointment cancellations instantly
Notify finance staff of paid appointment cancellations instantly
Finance staff miss paid appointment cancellations, triggering delayed refunds. Notify finance with payment details and a refund link so refunds are processed promptly and customer trust is preserved.
Overview
Missed refunds erode customer trust and create chargeback risk for finance teams. Route every paid cancellation to finance with payment details and a refund link, eliminating manual hunting and enabling zero missed follow-ups. The result is faster resolution, clearer audit trails, and protected customer relationships.
Notable Features
- Alert finance on paid cancellations
- Include payment amount and links
- Create a refund task and log