Notify engineers and ops of MAC change submissions

Engineering teams miss MAC-change forms, leaving device records out of sync. This workflow notifies ops and engineers and updates device spreadsheets so downstream fixes start quickly.

Overview

Missed MAC-change requests leave device records out of sync and create provisioning headaches for engineering and operations. This workflow routes each submission to spreadsheets, Slack, and Jira so downstream updates begin quickly, reducing manual propagation and improving handoffs.

Notable Features

Trigger alerts to ops and engineers
Update device records in spreadsheets
Flag duplicate or conflicting MACs