Notify customers when ACH payments clear via SMS/email

Support agents juggle ACH payment questions that confuse customers and clog the help queue. Send instant SMS or email when ACH clears so customers know next steps and support sees fewer follow-ups.

Overview

Unconfirmed ACH payments create confusion and inflate support queues. This workflow sends instant SMS or email confirmations when bank payments clear, removing uncertainty and reducing payment-related inquiries. Support agents spend less time chasing status and shipping proceeds without needless holds.

Notable Features

Send SMS and email confirmations
Attach shipping and support instructions
Fallback to email if SMS fails