Notify coaches when sessions report smooth sailing

Coaches miss praise when post-session forms sit unread, risking lost reinforcement and stalled client momentum. Send the coach a 'Smooth Sailing' alert so they can acknowledge progress.

Overview

Coaches lose opportunities to reinforce effective approaches when positive session feedback goes unread. This workflow routes every 'Smooth Sailing' response to the assigned coach and records it on the client profile, ensuring acknowledgments happen and coaching plans stay aligned — operations teams report faster coach follow-up.

Notable Features

Notify assigned coach instantly
Attach response to client record
Create coach acknowledgment task