Notify bursar staff when student billing texts arrive

Bursar staff miss student billing texts hidden in SMS, causing delayed responses and frustrated students. Email alerts flag qualifying texts so bursar staff can route or resolve billing inquiries.

Overview

Student billing texts get lost in general SMS, delaying payments and creating frustrated students. This email alert workflow surfaces qualifying messages directly to the bursar inbox so staff can route or resolve billing inquiries quickly, eliminating missed follow-ups and improving student experience.

Notable Features

Notify bursar inbox by email
Filter inbound texts by criteria
Include message details and attachments