Notify billing staff and ops when items reported damaged

Billing teams miss damaged-item forms, causing delayed claims, inaccurate invoices, and unresolved incidents. Alerts ensure claims and invoices proceed without manual triage.

Overview

Missed damaged-item reports create unpaid claims and invoice gaps that expose finance to audit and customer disputes. This workflow routes every submission to billing and designated staff, attaches photos, and kicks off claim tasks so response times drop dramatically and invoices get updated without manual triage.

Notable Features

Send email alerts instantly
Attach photo evidence to alerts
Create claim task for billing