Normalize Facebook lead names for customer support ops

Support ops lose warm Facebook leads when names use non‑Latin scripts, causing fragmented contact lists. Normalize names into English-alphabet fields so marketing can add supporters to the master list.

Overview

Customer support ops miss warm supporters when Facebook names arrive in non‑Latin scripts, breaking list hygiene and delaying outreach. This workflow transliterates and standardizes names, ensuring every supporter lands in the master contact list so marketing can segment and reach them without manual fixes.

Notable Features

Transliterate names into English alphabet
Add standardized contacts to master list
Flag ambiguous names for review