Nonprofit patient support: forward referrals for triage

Patient support staff miss referrals when 'Find a LLHP' forms go untriaged, delaying follow-up. Forward each submission to the support inbox so agents can triage referrals and assign follow-up.

Overview

Nonprofit patient support teams risk poor outcomes when referral forms sit untriaged. This workflow routes every 'Find a LLHP' submission into the support inbox and alerts agents, eliminating missed referrals and enabling faster triage so staff can assign follow-up without manual searching.

Notable Features

Forward form submissions to inbox
Alert support agents via Slack or email
Attach full submission details for triage