Never miss 'Trial Expired' alerts for customer support ops

Customer support ops miss 'Trial Expired' messages in internal channels, creating missed follow-ups and audit gaps. Log those posts to a central sheet so ops start follow-up quickly.

Overview

Missed trial expirations create audit gaps and let customers slip through the cracks. This workflow captures flagged messages into a central scorecard and notifies support ops so follow-ups start quickly and audit trails remain complete.

Notable Features

Capture 'Trial Expired' messages
Append entries to central spreadsheet
Flag items for ops follow-up