Never miss support inquiries via WhatsApp and email

Support agents see enquiry form submissions go unacknowledged, leaving customers frustrated and urgent issues untriaged. Send WhatsApp templates and email confirmations so submitters know they're received.

Overview

Support agents lose momentum when enquiry forms go unanswered and high-priority issues slip through. This workflow delivers a WhatsApp template and confirmation email on submission, ensuring submitters are acknowledged and agents see flagged enquiries for faster triage and follow-up.

Notable Features

Send WhatsApp template confirmations
Deliver confirmation emails to submitters
Tag and prioritize urgent enquiries