Never miss guest contact on reservations without email

Operations coordinators lose guest contact when reservations have no email, causing failed arrival messages and check-in friction. Alerts flag missing emails so staff can collect contacts before arrival.

Overview

Missing guest emails cause check-in friction and frustrated front-desk workflows. This workflow routes reservations without emails to operations staff and creates follow-up tasks so contact collection happens before arrival, preventing last-minute communication lapses.

Notable Features

Flag reservations missing guest emails
Notify operations staff instantly
Create follow-up task for reservations