Never miss Flora case emails in support channel

Support agents miss Flora case emails buried in inboxes, causing missed verification and customer follow-ups. This posts case alerts to your support channel so agents confirm access and respond quickly.

Overview

Support agents miss critical Flora case emails, leading to delayed verification and missed customer follow-ups. Route every Flora case alert into the support channel so agents confirm access and begin review immediately, driving faster responses and near-zero missed follow-ups.

Notable Features

Post Flora case alerts to channel
Pin urgent case messages for visibility
Include message preview and attachments