Never miss flagged document reviews for support agents

Support agents miss flagged scanner messages, leaving suspicious documents unreviewed and risking customer exposure. Create contextual tickets from flagged messages so agents preserve thread context and start investigations.

Overview

Missed flagged documents put customers and brand safety at risk. Route every document-scanner alert into your helpdesk with full thread context to eliminate missed reviews and enable faster investigations—teams report clearer handoffs and zero missed follow-ups.

Notable Features

Create ticket from flagged messages
Attach original message and thread
Notify on-call support agents