Never miss facility offer updates for support agents

Support agents miss facility offer-update forms, causing untracked requests and SLA risk. Create a ticket for every submission so ops and support get a tracked task and updates are processed.

Overview

Missed offer-update forms create untracked work that risks SLA breaches and frustrated facility stakeholders. This workflow converts every submission into a tracked support ticket, routing tasks to ops and notifying requesters so updates aren't missed and response times drop dramatically.

Notable Features

Create tickets from form submissions
Assign tasks to support and ops
Notify requesters and collaborators