Never miss churn feedback for software founders and support

Founders at small software shops miss churn feedback in Slack, leaving at-risk customers unheard. Forwarding them to support inboxes makes founders and support respond before issues escalate.

Overview

When churn feedback hides in Slack, founders lose visibility into at-risk customers and miss early warning signs. This workflow routes every churn message into your support inbox so founders and support respond before issues escalate, preventing missed follow-ups and closing visibility gaps.

Notable Features

Forward Slack messages to support inbox
Flag messages for follow-up prioritization
Attach message permalink and context