Never miss catalogue health alerts for support agents

Support agents reviewing catalogue health alerts miss critical degradations, risking merchant experience and orders. Turn each monitoring-sheet row into a ticket so agents begin remediation quickly.

Overview

Catalogue health issues left unchecked degrade merchant experience and can escalate into order problems. Convert every monitoring-sheet alert into a tracked ticket and notify agents so incidents get ownership and zero missed follow-ups before merchants are impacted.

Notable Features

Create tickets from sheet rows
Assign tickets to correct queue
Log ticket links back to sheet