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Move system message contacts into archived lifecycle state

System-message tagged contacts clutter agent queues and hide real customer conversations. Archiving those contacts keeps agent queues focused within minutes.

Move system message contacts into archived lifecycle state

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Overview

System-generated message tags create noise that slows down agents and bloats queues. This workflow archives those contacts so agents see fewer distractions and can triage genuine customers faster, typically within minutes.

Move system message contacts into archived lifecycle state