Move cancelled members to unsubscribed list and remove access
Move cancelled members to unsubscribed list and remove access
Membership cancellations for a product can leave customers in member lists and trigger member-only emails. Keep your mailing lists accurate so you stop sending post-cancellation campaigns the same day.
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Overview
When a customer cancels a membership, you should avoid sending member-only offers to them; this flow moves them to an unsubscribed segment and removes them from member lists. That keeps campaigns relevant and protects deliverability so you stop mistaken sends the same day.