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Mortgage brokers: keep client loans under annual review

Mortgage brokers miss loan anniversaries, losing chances to cut borrowing costs and risking client churn. Email and SMS request statements and a free review, so brokers find savings and keep clients.

Mortgage brokers: keep client loans under annual review

Overview

Loan anniversaries often go unnoticed, which lets borrowing-cost savings slip and puts client relationships at risk. This workflow schedules targeted email and SMS outreach, collects statements, and creates broker follow-ups so you capture savings opportunities and strengthen retention. Teams report faster outreach and far fewer missed annual touches.

Notable Features

  • Send scheduled anniversary email and SMS
  • Collect client statements via reply or upload
  • Create broker follow-up tasks when needed

Mortgage brokers: keep client loans under annual review