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Mortgage broker owners: prevent admin emails going unassigned

Mortgage brokers lose urgent borrower emails in shared inboxes, stalling loans. Round-robin forwards messages to the next assignee and notifies them, ensuring ownership so loans keep moving.

Mortgage broker owners: prevent admin emails going unassigned

Overview

Unassigned admin emails can stall mortgage closings and risk lost clients. This round-robin workflow enforces even ownership and notifies the right assistant, eliminating handoff gaps so loan steps keep progressing and response times drop dramatically.

Notable Features

  • Rotate ownership across admin staff
  • Notify assignee with email alert
  • Log each assignment in spreadsheet

Mortgage broker owners: prevent admin emails going unassigned