Mortgage broker owners: prevent admin emails going unassigned
Mortgage broker owners: prevent admin emails going unassigned
Mortgage brokers lose urgent borrower emails in shared inboxes, stalling loans. Round-robin forwards messages to the next assignee and notifies them, ensuring ownership so loans keep moving.
Overview
Unassigned admin emails can stall mortgage closings and risk lost clients. This round-robin workflow enforces even ownership and notifies the right assistant, eliminating handoff gaps so loan steps keep progressing and response times drop dramatically.
Notable Features
- Rotate ownership across admin staff
- Notify assignee with email alert
- Log each assignment in spreadsheet